Frictionless CMMS work order management.
Octopus CMMS centralizes, prioritizes, and automates your work orders across every site. Automated work orders. Smart assignment. Controlled execution.
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Preventive maintenance, planned before breakdowns occur.
Octopus CMMS automatically generates preventive maintenance work orders based on your maintenance schedules.
Automated preventive maintenance work orders
Your maintenance schedules automatically trigger work orders by frequency, service type, and equipment. No missed checks. No manual follow-up.
Maintenance history linked to every asset
Every closed work order automatically feeds the equipment's history. Today's service action becomes tomorrow's reference.
Corrective work orders generated in real time
A reported breakdown immediately creates a work order with the right priority level. Your field teams respond without delay. Critical emergencies escalate automatically.
Standardized instructions by service type
Every work order includes predefined instructions for each service type. Even a new technician knows what to do from day one.
CMMS web portal accessible on-site
Your technicians open, view, and close work orders from any device, in real time. No more delayed entry. No more paper.
Smart assignment and real-time coordination
Octopus CMMS automatically assigns work orders based on skills, availability, and priorities. Internal teams and contractors — one system, one shared view.
Automated work order assignment by skill
Every work order is assigned to the most qualified and available technician. Less manual coordination. Fewer emergencies slipping through the cracks.
Spare parts linked to every work order
Parts needed for each service action are identified automatically from the equipment record. Your technician knows what they need before heading on-site.
Contractor management with shared visibility
Your external contractors receive their work orders in the same system. Track their service actions, deadlines, and costs the same way you track your internal teams.
External technician license for contractors
Simplified access for contractors and vendors — they see work orders, update service actions, and document their work. Complete traceability.
Centralized multi-site management
All your sites in one dashboard. Workload by site, by technician, and by service type — in real time. You reassign without calling around.
Field data drives better decision-making
Octopus CMMS consolidates costs, lead times, and performance by equipment and by site — so you lead with facts.
Real-time workload dashboard
View active work orders, emergencies, workload per technician, and priority equipment at a glance. Your team always knows where to focus.
Maintenance cost tracking by equipment
Labour, parts, and contractor costs consolidated per asset. You know the true cost of every piece of equipment — essential for repair-or-replace decisions.
Automated performance reports and maintenance KPIs
MTTR, service volume, on-time rates, preventive vs. corrective ratio — generated automatically. Ready to present, no manual compilation.
Identification of problem equipment
Same recurring breakdowns? Octopus CMMS flags them. You address the root cause instead of resolving the same emergencies over and over.
Data to justify investments
The complete work order history per asset feeds your replacement decisions and budget requests.
Customer Stories
How organizations across Canada optimized their maintenance management with Octopus
Ready to see what this looks like in your environment?
Discover the most common questions maintenance teams ask before adopting a work order management system.
How do I get field technicians to give up working on paper?
The Octopus CMMS web portal is designed to be simple — even for technicians uncomfortable with technology. Your technicians use it because it's faster than paper, not because they're told to.
Can contractors use the same CMMS system?
Yes. The Octopus CMMS external technician license gives your contractors direct access to the system. They see their work orders, document their service actions, and update their status. You have the same visibility into their work as you do for your internal teams.
How are preventive maintenance work orders generated automatically?
You define your maintenance schedules by equipment — frequency, service type, required parts. Octopus CMMS generates work orders automatically based on those rules. Your field teams receive planned service actions without anyone having to think about it.
Can I manage emergencies and planned service in the same system?
Yes — it's one of the key benefits. Emergencies and planned maintenance live in the same dashboard, with the same visibility. Prioritization is clear. Your teams always know what to handle first.
How does Octopus CMMS help us break out of constant emergency mode?
By increasing the ratio of preventive to corrective maintenance. Equipment maintained on schedule breaks down less often. Fewer breakdowns, fewer emergencies, less firefighting. Performance data per asset also lets you identify problem equipment and act on it before the next failure.
Does work order data inform equipment replacement decisions?
Directly. Every closed work order feeds the equipment's history with real costs. That data drives your TCO calculation and MTTR/MTBF analysis. When it's time to justify a replacement, you have data to back your decision.
From the ticket to the entire enterprise
Discover interconnected, AI-powered solutions to transform your service management.
Octopus ITSM
No more firefighting. Structure your tickets, automate routing, and steer your IT services with centralized data. Preconfigured to ITIL best practices — easily configurable and scalable by your teams.
Octopus ESM
Once your IT services are under control, extend the same logic to the whole organization. A complete orchestration where every department becomes a true internal service provider.
Octopus CMMS
From reaction to planning. Centralize your assets, structure preventive maintenance, and track your work orders in real time.
