🎉 Introducing Octopus AI. Discover a new era of intelligent service management.

Guides

Real-world expertise and best practices.

Guides, case studies, and white papers to help you improve how internal services are managed in a practical, meaningful way.

Cover of the Octopus practical guide “Implementing ITIL quickly and simply”

Implementing ITIL quickly and simply

The 6 essential ITIL practices, applied to the reality of small and mid-sized organizations.

Cover of the Octopus practical guide on harmonizing support services across the Santé Québec network

Harmonizing support services across the Santé Québec network

Converge the support services of Quebec's health network without disrupting operations.

Cover of the Octopus guide “How to sustainably improve your IT services”

How to sustainably improve your IT services

Improve your IT service quality step by step — and make the gains last.

A trusted partner who understands your reality

Octopus helps organizations manage their internal services (ITSM, CMMS, ESM) with a human, sustainable and connected approach.

Octopus guides — ITSM, CMMS and ESM best practices

20 years of collaboration

Each guide reflects real-world expertise working with local organizations.

Octopus guides — ITSM, CMMS and ESM best practices

Solutions tailored to your industry

Healthcare, municipalities, government, education, or SMEs — explore cases that reflect your reality.

Octopus guides — ITSM, CMMS and ESM best practices

Your success is our benchmark

We don’t just manage requests. We build long-term partnerships with engaged teams.