ITSM and CMMS Training: Become an autonomous Octopus expert.
Hands-on training gives your teams the knowledge and confidence to manage, configure, and optimize Octopus on their own.
Our Training Approach
Learn from Octopus experts
Training is led by experienced specialists who understand both Octopus and the realities of your industry.
Easy-to-use software
Octopus is built to be intuitive, so your team picks it up fast. Our training zeroes in on what they need. They're operational quickly, without overwhelming their workload.
Your team is always in control
With no-code and the Octopus AI assistant, your team shapes and evolves their environment on their own — no waiting on us every time something needs to change.
From training to complete autonomy
Training on Octopus isn't sitting through a course. It's building expertise that grows within your organization, year after year.
We understand your reality
Before we start, we get a clear read on where your teams stand — what they already use, what they don't, and what they need to master first. A program shaped around your reality, your roles, and your processes.
Training tailored by role
Admins, managers, technicians, field workers, users—each role has specific needs. Your teams focus only on what’s relevant to them, within the modules they’ll actually use, whether ITSM, CMMS, or ESM.
Empowering autonomous teams
Your administrators learn to configure, adjust, and evolve Octopus on their own. With no-code and the AI assistant, they can tailor their environment without relying on us for every change.
Always available post go-live
New employees, updates, evolving needs—Octopus is there when you need it. You’re never on your own.
Why hundreds of organizations choose Octopus
A catalyst for simplifying service management and helping teams deliver more, faster.
Preconfigured for your industry
Your configuration never starts from scratch — built from hundreds of implementations in your sector, so you start from what already works.
Evolve without a developer
Your teams independently configure, adjust, and expand the solution on their own. No code. No waiting. No dependency on anyone.
A partner who knows your world
Healthcare, education, municipalities, SMBs, public sector. We understand your challenges, work with you, and stay long after go-live.
Intelligent. Canadian. Compliant.
Created, supported, and hosted in Canada. Quebec-based support team, data stays here, built-in AI assistant, and SOC 2 certified.
What working with us actually looks like
Everything we do is built around one goal — making you fully autonomous, not just up and running.
Implementation
A dedicated project manager, tailored configuration adapted to your environment and the way your teams actually work.
Training
Full onboarding for admins and end users — paced to fit your team, available in person or remote.
Technical Support
Responsive bilingual helpdesk, hands-on technical support long after deployment.
.svg)
