Asset Management and ESM CMDB: one reliable inventory, shared across the organization.
IT, HR, finance, operations — Octopus ESM centralizes all assets into one place, tracked by employee and by department, updated in real time. Automated inventory. Cross-department visibility. Decisions backed by real data.
Every employee. Every asset. Every department.
Your CMDB captures every move in real time — new hires, departures, role changes. Assets follow the employee, not the other way around. Your inventory stays accurate and up to date, without a single line of manual entry.
Every asset tied to an employee and a department
Every asset — laptops, licenses, system access, equipment — is linked to the employee using it and the department responsible for it. You get a complete, always-current view of who has what, and where it belongs.
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Automatic sync with source identities
Active Directory, SSO — new hires, departures, and role changes update your inventory automatically. No manual entry. No orphaned assets.
Access, licenses, and hardware reclaimed automatically at departure
When an employee leaves, every asset assigned to them is flagged for action right away. Licenses freed up. Access revoked. Hardware recovered.
Complete history by employee and by asset
Who used what, when, and in which department. The history follows through reorgs, role changes, and departures — always accessible, always reliable.
No-code configuration that fits your organization
Every department tracks different types of assets. Set up your inventory the way it actually works for you — no IT project, no developer, no waiting.
How much are you paying for licenses that no one uses?
Every software license and maintenance contract — IT, HR, finance, operations, technical services — in one location. You see exactly what's being used, by whom, and at what cost. And you act before the next renewal comes around.
Consolidated view of every license across departments
One screen shows every software license in the organization, who's using it, in which department, and at what cost. No more siloed inventories that don't talk to each other.
Cross-department duplicate detection
Two departments paying for the same tool? The CMDB flags it. You consolidate, renegotiate, or cut. Waste becomes visible before it gets signed off again.
Automatic recovery of unused licenses
When an employee leaves, their license is automatically flagged for recovery. It's reassigned or cancelled before the next renewal cycle rolls around.
Renewal alerts before the deadline hits
Warranties, subscriptions, support contracts — your team gets alerts before the date, not after. You negotiate from a position of strength, not from a last-minute scramble.
Total cost per software application, organization-wide
How much is this app really costing you once you add up every license across every department? The answer's now one click away.
Complete insight into organizational costs
Leadership finally gets a real-time, consolidated view of what the organization owns, what it costs, and where the opportunities to optimize actually are.
Multi-department executive dashboard
Total asset value, cost by department, utilization rates, underused assets — all on a single screen. Leadership makes decisions based on data.
Cost of ownership by department and by employee
What does the average HR employee actually cost in assets and licenses? What about operations? This is the kind of data that feeds straight into your annual budget decisions.
Automated reports ready for your budget cycles
Generate the asset and cost reports you need for your budget reviews — no manual pulls, no cross-team consolidation, no weeks of prep leading up to it.
Identify underused or redundant assets
Equipment gathering dust? Software bought twice? Resources still tied to inactive roles? The CMDB surfaces it all. You optimize before the next renewal.
Loi 25 compliance across the entire organization
Full traceability of assets, access, and data processing — across every department. Data hosted in Quebec. SOC 2 Type 2 certified.
Customer Stories
How Octopus is transforming internal service management for Canadian organizations
Ready to see what this looks like in your environment?
Discover the most common questions asked by teams concerning Octopus ESM's CMDB.
How is the ESM CMDB different from the ITSM CMDB?
The ITSM CMDB focuses on IT assets — servers, software, configurations. The ESM CMDB covers your whole organization: assets assigned to employees across every department, licenses purchased by each team, and resources shared across multiple functions.
How does the ESM CMDB make new-employee onboarding easier?
The moment a new profile is created in your identity system, Octopus can automatically trigger the assignment of the assets that role needs — system access, equipment, licenses — based on department and position. A standardized, traceable, repeatable process.
Can we see real time costs by department?
Yes — this is one of the most concrete benefits of the ESM CMDB. Every asset and every license is tied to a department, so cost reports by team are available anytime, without pulling numbers together by hand.
How do we manage assets that belong to more than one department?
Every asset is tied to a responsible department but can be visible to others. Shared assets — meeting rooms, common equipment, shared licenses — are managed with the sharing rules you set.
Do we already need to be using Octopus ITSM to deploy the ESM CMDB?
No. The ESM CMDB is part of Octopus ESM and works on its own. If you're also using Octopus ITSM, the two CMDBs connect and share data based on your needs. You can start with either one.
From the ticket to the entire enterprise
Discover interconnected, AI-powered solutions to transform your service management.
Octopus ITSM
End the daily scramble. Triage tickets, automate routing, and manage your IT services with centralized, reliable data. Built on ITIL best practices, easily configurable and scales with your team.
Octopus ESM
Service management isn't just for IT. Bring the same discipline to every team that supports the business. One orchestration layer. One experience.
Octopus CMMS
Stop reacting. Start planning. Centralize your assets, schedule preventive maintenance, and track work orders in real time.
