Streamlined internal service management, without the complexity.
Preconfigured ITSM, CMMS and ESM solution to automate and optimally manage your services. Power-boosted by an AI assistant.
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20 Years Trusted Partner
Enabling Canadian organizations to innovate and evolve their service management
From small teams to large public networks, across healthcare and education
Tickets, incidents and service management across Quebec
Complete client support, with a human-first approach
From tickets to enterprise-wide service management. At your pace.
Get your IT requests under control. Then expand into maintenance, biomedical, or enterprise services — whenever you're ready. One solution that grows as you do.
IT Service Management
Triage tickets, automate routing, and manage your IT services with centralized, reliable data.
Maintenance Management
Centralize your assets, schedule preventive maintenance, and track work orders in real time.
Enterprise Service Management
Fully orchestrated environment where every department becomes a true internal service provider.
Your AI Assistant. Intelligent configuration, simplified.
Got a question? A request? A change to make? Just ask using plain language. Your Octopus AI Assistant figures it out and takes appropriate action.
It's a fundamental shift in how you manage services.
Configuration through conversation
Proactively identify opportunities
Analyze your data
Ready for your industry. From day one.
Co-developed with organizations just like yours, our solutions are grounded in proven industry best practices. Choose your sector and see how Octopus tackles your specific challenges.
Why hundreds of organizations choose Octopus
A catalyst for simplifying service management and helping teams deliver more, faster.
Preconfigured for your industry
Your configuration never starts from scratch — built from hundreds of implementations in your sector, so you start from what already works.
Evolve without a developer
Your teams independently configure, adjust, and expand the solution on their own. No code. No waiting. No dependency on anyone.
A partner who knows your world
Healthcare, education, municipalities, SMBs, public sector. We understand your challenges, work with you, and stay long after go-live.
Intelligent. Canadian. Compliant.
Created, supported, and hosted in Canada. Quebec-based support team, data stays here, built-in AI assistant, and SOC 2 certified.