🎉 Introducing Octopus AI. Discover a new era of intelligent service management.

220 organisations. 8000 users. Proven results at scale.

Explore how our clients are improving internal services with Octopus.

No case studies have been published at this time.

Over 220 organizations trust us, powering 250,000+ active users every day

Foundation

Twenty years. Hundreds of organizations. One community.

Octopus supports IT teams, technical services, and operations managers across Quebec and Canada — helping them move from reactive to complete control.

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220+
Successful collaborations

Public sector, education, healthcare, municipalities, SMEs — across Quebec and Canada.

Octopus in 2005 — the early days
20
Years of internal service management expertise

Modern, no-code solution, powered by AI, proven in the most demanding environments.

250K+
Active daily users

Our users don't just handle requests anymore. They Octopus them.

Octopus in 2010 — team growth

Ready for your industry. From day one.

Co-developed with organizations just like yours, our solutions are grounded in proven industry best practices. Choose your sector and see how Octopus tackles your specific challenges.

Find your industry

Healthcare

Fragmented requests across sites, unclear IT incident prioritizations, and constant pressure between teams and leadership. Octopus centralizes everything into a single entry point with structured workflows and real-time visibility.

Biomedical engineering

Unplanned inspections, missing maintenance records, and limited traceability for regulatory audits. Octopus GBM gives you complete visibility into every medical asset’s lifecycle, with built-in preventive maintenance scheduling.

Education

High request volumes at the start of the year, limited IT staff across campuses, and no visibility on timelines. Octopus structures IT service requests in schools and automates routing so teams can move from reacting to actively managing demand.

Municipalities

Citizen requests arrive by email, phone, and in person with little traceability, aging infrastructure, and limited reporting capabilities. Octopus centralizes internal requests and field operations so every request is visible, assigned, and tracked, delivering data to support decisions.

Public sector

Siloed departments, untracked requests, and time-consuming audit reporting with limited traceability. Octopus standardizes internal service management across teams compliant with Loi 25, hosted in Quebec, and built for public sector requirements.

Small and medium-sized businesses

No dedicated IT, scattered tools, unclear priorities, and hard-to-justify investments. Octopus structures your internal services without complex IT projects—quick to deploy, adaptable to your budget, and built to scale.

Stethoscope on a laptop displaying vital signs — healthcare sector
Octopus biomedical CMMS — medical equipment maintenance
Octopus CMMS ITSM — software for schools and universities
Octopus CMMS ITSM — municipal public asset management
Octopus ITSM CMMS — government and public sector software
Octopus ITSM for SMEs — scalable IT service management

Ready to take control of your internal services?

Share your challenges and your reality with us. Our experts will help find the right solution for your needs.
Book a demo