Configuring the application

Please follow the steps detailed below to configure the application:

Œ	Import the list of users, computers and printers defined in your Windows domain
	An incident must absolutely be linked to a specific user. To accelerate the process of user entry, you may import the list of users defined in your Windows domain.
�	Specify a network directory to be used to store the attached files
	The files attached to an incident or to a CI will be stored on your network. Please specify the network directory you want to use to store the files. The form to do this can be accessed via the menu “Tools > Options”.
Ž	Provide access to the Octopus application for the members of your team
	See the page “Create an Octopus user account”.
�	Self-service Web application: Limit access to the users within your organisation only
	The Self-service Web application enables your users to submit and to perform the follow-through of their issues via a user-friendly Web interface. Click here to learn more. The Web application is accessible via the Internet. In order to limit Octopus’s access to your organisation’s users only, email-us the range of IP addresses authorised to access the Web application.

If you have any questions, please do not hesitate to contact us.

Location: Index