User management module

 

The user management module enables to manage the list of users affected by incidents and service requests.

 

Help topics

 

User form

The user form enables to view and manage a user’s detailed information.

 

List of user related actions

The left side menu contains a set of actions applicable to users.

 

User lists

The left side menu enables to display the list of active users, of technical agents, or of inactive users.

 

Column options

Management of the columns in the users lists.

 

Importing the list of users defined in your Windows domain

Automate the creation of users by importing all users defined in your Windows domain.

 

User import procedure

Follow this procedure to import users.

 

User search

Search for a user by name, phone number or user ID.

 

Location: Index

See also: Incident management module | Self-service Web application