CI search

The left side menu contains a search box enabling to rapidly locate one or several configuration items (CIs).

Enter a word contained within one of the CI’s text fields and click on the “Search” button or press on your “Enter” key to launch the search.

· The search will be performed among all CIs except those bearing a “Retired” status.

· The search will be performed upon the following “text” fields: name, serial number and inventory number.

Advanced CI search

Clicking on “Advanced search” will open a window enabling you to input your search criteria. Each tab contains a specific set of search criteria.

General Tab

First step:

• “Search for one or several words” field: input a sequence of characters forming a word.
• “In” field: select the name of the field among which you want the search to be performed.
• “Option” field: the default option “All words” will not take the order of the words into account during the search. To search for an exact sequence of words, select the “Exact phrase” criterion.

Second step:

• “CI type” field: leave the “All” default criterion or select a specific type such as “Servers”, for instance.
• “Status” field: leave the “All” default criterion or select a specific status such as “In stock”, for instance.

Classification Tab

• “Manufacturer”, “Model”, “Site”, and “Department” fields: you may either leave the default criterion “All” or select an item in order to limit the search.
• “Critical CIs only” checkbox: if checked, the search will be limited to only those CIs marked as “critical”.

Users Tab

• “User” and “Relationship” fields: you may either leave the default criterion “All” or select an item in order to limit the search.
• “CIs with no responsible” and “CIs with no users” checkboxes: if checked, the search will be limited only to CIs corresponding to that criteria.

Other Characteristics

Clicking on “Hide” causes the search zone to disappear.

Clicking on the arrow reinitialises all criteria to their default settings.

Clicking on the magnifying glass displays the results of the search according to the specified criteria.

If you have already performed a first search and would like the results of your following search to be added to those of the first, check the “Merge with current results” checkbox.

For example, you might start by performing a search in order to get the list of your critical servers. You then decide that you also want the list of your critical workstations and that it would be useful for you to have them in a single list containing both sets of results. The way to do this would be the following: search for your critical servers, display the list by clicking on the magnifying glass, search for your critical workstations, check the “Merge with current results” checkbox and re-click on the magnifying glass. You will thus obtain a list combining the results of each subsequent search.

In the event where you would conversely like to perform the search but also remove the display of the previous search results, do not check this box. You will then only see the search results corresponding to the new search criteria.

Location: Index > Configuration management module

See also: CI form